Frequently Asked Questions

Have questions? Answers to some of our most frequently asked questions can be found here!

School Meal Benefits FAQs

HOW DO I APPLY FOR THE MEAL BENEFITS PROGRAM FOR MY CHILDREN?

To receive meal benefits you must complete a Meal Benefits Program application, either online or as a paper application. We cannot approve an application that is not complete, so please be sure to fill out all the required information.

Completed applications must contain:

Student(s) Name(s)

Adult Social Security Number OR check the box indicating "I do not have a Social Security Number"

If an income application, total household gross income or check the box indicating "No income"

Adult Signature

For more information, please review MEAL BENEFITS PROGRAM APPLICATION REQUIREMENTS

HOW DO I GET P-EBT?

• You will NOT need to apply for P-EBT through a separate application.

• Your student must be eligible for free or reduced-price school meals and be enrolled in a National School Lunch Program (NSLP) participating school. Apply for School Meal Benefits before the end of the school year.

• CDE is still working to determine specific program information for more possible rounds of P-EBT. Please refer to their website for updates.

• Make sure your address is up-to-date at your child’s school as new P-EBT cards may be mailed to this address. Eligible families already participating in the Supplemental Nutrition Assistance Program (SNAP) can expect to have P-EBT benefits automatically loaded on their current EBT card.

I COMPLETED THE SCHOOL MEAL BENEFITS APPLICATION, NOW WHAT?

After you have completed the school meal application you will either receive a letter in your email if there is one on file from Titan School Solutions or a letter addressed to the parent or guardian. If you have any questions concerning your eligibility you can call 970.348.6600 and speak with Fatima Santiago.

MAY I COMPLETE AN APPLICATION FOR THE MEAL BENEFITS PROGRAM BY PHONE OR FAX?

We are unable to accept applications by phone or fax, due to our application program. All applications must be completed online or by paper. Paper forms may be turned in to the school offices, kitchens or to the Nutrition Office located at 2508 4th Ave., Greeley, CO 80631.

WHAT ARE THE BENEFITS OF COMPLETING THE MEAL BENEFITS PROGRAM APPLICATION?

Aside from the healthy delicious meals that we provide, completing the Meal Benefits Program Application helps Nutrition Services with its federal funding for students qualifying for School Meal Benefits even if you choose to not participate in the school meals program. Just by your qualifying, the district receives money for educational needs

WHAT IS P-EBT?

The Pandemic Electronic Benefits Transfer (P-EBT) is a federally funded program created to provide additional funds for families to buy food when schools were closed or on a remote or hybrid learning model due to COVID-19.

WHO DO I CONTACT REGARDING P-EBT?

P-EBT has created a customer support center to help families with questions or concerns about P-EBT payments and other inquiries that may arise. You can call 1.800.536.5298 or email cdhs_pebtcolorado@state.co.us

WHO WILL SEE MY APPLICATION?

We may share your eligibility information with federal education programs, state health and nutrition programs to help evaluate, fund or determine benefits for their programs, audits for program state and federal reviews, district finance office.

WHY DID MY CHILD'S FREE STATUS AT THE BEGINNING OF THE YEAR CHANGE TO FULL PAID STATUS?

The following are some scenarios why you might have changed to a full paid status:

Federal guidelines require a new application every school year. If you do not complete a new application within 30 student contact days from the first day of school, your children will automatically change to full paid status.

Federal guidelines require a verification once a year. If you do not submit the required documentation within the verification time frame, your student's status will become full paid.

WHY DO I HAVE TO REAPPLY EACH YEAR?

Federal guidelines require that we have a new application on file each school year.

WHY WAS MY APPLICATION SELECTED FOR VERIFICATION?

Federal guidelines require us to conduct income verification of at least 3% of all applications on file each year. Applications are randomly selected for verification by our computer system. Within a specified time period, parents/guardians must provide adequate documentation to verify income. If adequate documentation is not provided, the student could lose meal benefits.

I DID NOT SUBMIT AN APPLICATION BUT RECEIVED A LETTER SAYING I WAS APPROVED. WHY?

We are routinely provided lists of students who are automatically eligible for School Meal Benefits from the Colorado Department of Education. Possible reasons for being included on these lists are that the student or household receives other benefits like SNAP and TANF. Qualifying for these programs automatically qualifies you for School Meal Benefits. In most cases, if one student in the household is automatically qualified, we can extend these benefits to all students in the household.

HOW DO I GET A COPY OF MY BENEFITS LETTER?

You can request a copy of your Benefit Letter by submitting this form. Please allow up to 2 business days for the request to be processed.

ARE A LA CARTE ITEMS INCLUDED WITH MY BENEFITS?

No. Only full and complete meals such as breakfast and lunch are free if you are approved. If you wish to purchase additional meals or individual a la carte items, you must have funds in your Meal Account.

General FAQs

WHERE CAN I FIND MENUS & NUTRITIONAL INFORMATION FOR MY SCHOOL?

Menus and nutritional information can be viewed here and from your Meal Account. Select your specific school from the drop-down list (or click filter if accessing from a mobile device).

WHERE CAN I MANGE MY STUDENTS MEAL ACCOUNT?

You can view your Students Meal account through Titan. If you have not already created an account, you will need to register yourself, then you can add the students using their ID and birthdate.

You can also deposit funds with checks or cash at your student's cafeteria.

HOW MUCH ARE SCHOOL MEALS?

Current pricing can be found here.

CAN I GET A REFUND OF MY MEAL ACCOUNT?

To request a refund, please complete this form. Once we receive your completed form, a check will be mailed to your household. Refunds typically take 2-4 weeks.

ARE STUDENTS WITHOUT ACCOUNT FUNDS OR SCHOOL MEAL BENEFITS STILL GIVEN MEALS? DO THE MEALS DIFFER FROM REGULAR MEALS?

Regardless of account balance or application status, we never deny a student their meal. We will charge student meal accounts and may discreetly inform the student that their family needs to make a deposit. The student will be given the same meal as the rest of the school.

WHERE IS THE NUTRITION SERVICES OFFICE?

We are located at the Service Center. 2508 4th Ave., Greeley, CO 80758

MY STUDENT HAS FOOD ALLERGIES OR NEEDS SPECIAL ACCOMMODATIONS. CAN YOU HELP WITH THIS?

Nutrition Services works hard to provide for all students throughout the district whatever their needs might be. to learn more about accommodations and to submit a request, please visit this webpage.

Have other questions? Give us a call at 970-348-6600 or reach out to us by email: schoolfood@greeleyschools.org. You can also message us on our Facebook page by using the chat bubble in the bottom right corner.